Useful Links

Useful links

Central and Local Government agencies
Name
Address
Telephone
Website and Email
Office of FairTrading
Fleetbank House, 2-8 Salisbury Square, London. EC4Y 8JX
020 7211 8000
http://www.oft.gov.uk/enquiries@oft.gov.uk
Departmentof Trade &Industry
10 Victoria Street, London. SW1H 0NN
020 7215 5000
http://www.dti.gov.uk/
DataProtectionCommissioner
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
01625 545700
http://www.dataprotection.gov.uk/
FinancialServicesAuthority
25 The North Colonnade,Canary Wharf, London E14 5HS
0207 066 1000(consumers 0845 606 1234)
http://www.fsa.gov.uk/enquiries@fsa.gov.uk
General Insurance Standards Council
110 Cannon Street, London EC4N 6EU
020 7648 7800
http://www.gisc.co.uk/enquiries@gisc.co.uk
TradingStandardsInstitute
4/5 Hadleigh Business Centre, 351 London Road, Hadleigh, Essex SS7 2BT
01702 559922
http://www.tradingstandards.gov.uk/
http://www.consumercomplaints.org.uk/

Trade Associations in the credit industry
Name
Address
Telephone
Website
Association of British Credit Unions Ltd
Holyoak House
Hanover Street
Manchester
M60 0AS
0161 832 3694
http://www.abcul.org/info@abcul.org
BritishBankers'Association
Pinners Hall, 105-8 Old Broad Street, London EC2N 1 EX
020 7216 8800
http://www.bba.org.uk/
BankingCodeStandardsBoard
33 St. James's Square,London.SW1Y 4JS
020 7661 9694
http://www.bankingcode.org.uk/
BritishChequeCashersAssociation
Swan House, Lynchborough Road, Passfield, Liphook, Hants GU30 7SB
01428 751123
http://www.bcca.co.uk/info@bcca.co.uk
BuildingSocietiesAssociation
3 Savile Row, LondonW1S 3PB
020 7437 0655
http://www.bsa.org.uk/
ConsumerCredit TradeAssociation
Suite 8, The Wool Exchange, 10 Hustlergate, BradfordBD1 1RE
01274 390380
http://www.ccta.co.uk/mailto:keith@ccta.co.uk
ConsumerCredit Associationof the UnitedKingdom
Queens House, Queens Road, Chester CH1 3BQ
01244 312044
http://www.ccauk.org/
Council ofMortgageLenders
3 Savile Row, London W1X 9AF
020 7434 0075
http://www.cml.org.uk/info@cml.org.uk
Finance &LeasingAssociation
2nd Floor, Imperial House, 15-19 Kingsway, LondonWC2B 6UN
020 7836 6511
http://www.fla.org.uk/
MortgageCodeComplianceBoard
University CourtStaffordST18 0GN
01785 218200
http://www.mortgagecode.com/enquiries@mortgagecode.org.uk
National Association of Commercial Finance Brokers
18 Gandy Street, Exeter EX4 3LS
01392 491551
http://www.nacfb.org/chief.exec@nacfb.org
NationalPawnbrokersAssociation
1 Bell Yard, LondonWC2A 2JP
020 7242 1114
http://www.thenpa.com/nfinch@parknelson.co.uk
Association for Payment Clearing Services
Mercury House,Triton Court,14 Finsbury Square,London EC2A 1LQ
020 7711 6235
http://www.apacs.org.uk/


Other bodies
AdvertisingStandardsAuthority
2 Torrington Place, London WC1E 7HW
020 7580 5555
http://www.asa.org.uk/
ConsumerCreditCounsellingService
Wade House, Merrion Centre, Leeds LS2 8NG
0800 138 1111
http://www.cccs.co.uk/info@cccs.co.uk
CreditAction
(National Money Education charity)

http://www.creditaction.com/
DirectMarketingAssociation
Haymarket House, 1 Oxendon Street, London SW1Y 4EE
020 7321 2525
http://www.dma.org.uk/consumer.help@dma.org.uk
WalterMerrickFinancialServicesOmbudsman
South Quay Plaza, 183 Marsh Wall, London E14 9SR
020 7964 1000
http://www.financial-ombudsman.org.uk/enquiries@financial-ombudsman.org.uk
IndependentCommitteefor theSupervisionof Standardsof TelephoneInformationServices
4th Floor, Clove Building, 4 Maguire Street, London SE1 2NQ
020 7940 7474Consumer line 0800 500212
http://www.icstis.org.uk/secretariat@icstis.org.uk
NationalAssociation ofCitizens AdviceBureaux
Myddelton House 115-123 Pentonville Road London N1 9LZ
020 7833 2181
http://www.nacab.org.uk/http://www.adviceguide.org.uk/
NationalConsumer Federation
c/o Brunel University, Uxbridge, MiddlesexUB8 3PH
01895 203085
http://www.ncf.info/office@ncf.info
The Law Society of England & Wales
113 Chancery Lane,London.WC2A 1PL
0870 606 6575
http://www.lawsociety.org.uk/
Office for the supervision of Solicitors
Victoria Court,8 Dormer Place,Leamington Spa,Warwickshire.CV32 5AE
0845 608 6565
http://www.solicitors-online.com/
The Law Society of Scotland
26 Drumsheugh Gardens,EdinburghEH3 7YR
0131 226 7411
http://www.lawscot.org.uk/
The Law Society of Northern Ireland
Law Society House,98 Victoria Street,Belfast.BT1 3JZ
028 9023 1614
http://www.lawsoc-ni.org/
Safe HomesIncome Plans
PO Box 516Preston CentralLancs PR2 2XQ
0870 2416060
http://www.ship-ltd.org/info@ship-ltd.org